01
Scan & join
Scan a QR or join through WhatsApp—no app download.
Take a token.
Go anywhere.
TokenDesk turns physical waiting lines into calm digital journeys. Join in seconds, track your place, and return when it matters.
No app
QR to web
Live
Queue updates
Local
Indian languages
Live queue
General consultation
A20
Now serving
08
In queue
12min
Avg. wait
A21
Please return now
Counter 02
A22
Almost your turn
2 ahead
A23
Your digital token
3rd in line · 12 min
You’re free to step away
We’ll alert you in time
The customer journey
Waiting should not mean standing still.
A simple, familiar flow keeps every customer informed—from the first scan to the moment they reach the counter.
02
Get a token
Choose a service and receive a live queue position.
03
Wait anywhere
Leave the waiting room and use your time your way.
04
Return on time
Get an alert as your turn approaches, then walk in.
See it. Then try it.
Experience a queue without the waiting room.
Watch the 15-second journey, then join a sample clinic queue and follow your token to the counter.
How TokenDesk works
From QR scan to service
Interactive demo
CityCare Clinic
General consultation · Hyderabad
Join the sample queue
See exactly what a customer sees after scanning a TokenDesk QR code.
One connected platform
Better for customers. Clearer for teams.
From reception to every counter, TokenDesk gives teams a live view of demand and the controls to keep people moving.
Designed for high-volume service
Smarter queue engine
FIFO, priority, appointment and walk-in queues working together.
Live operations
See waiting customers, average wait and service time in one view.
Timely notifications
Keep customers informed through WhatsApp and SMS alerts.
Built for every branch
Manage multiple services, counters and locations as you grow.
Made for India
Familiar from the very first tap.
WhatsApp-first
Tokens and alerts where customers already are.
Multilingual
Regional language support for wider access.
UPI-ready
Payment flows when the service needs them.
Where queues happen
Every waiting area is an opportunity.
From a clinic desk to a busy admissions day, give visitors a place in line without keeping them in a room.
Hospitals & clinics
Less crowded reception
Diagnostic labs
Smoother patient flow
Banks & public offices
Clearer turn order
Retail & service centres
Fewer walkaways
Restaurants & hospitality
More room for guests
Campuses & admissions
Organised peak hours
Property & visitor desks
Calmer arrivals
Events & community services
Visible queue progress
For business owners
The waiting room doesn’t have to be the queue.
Free up space
Let customers wait elsewhere while keeping their place.
Ease the rush
Give teams a clearer view of demand and who is next.
Keep trust
Share live progress so visitors know when to return.
Simple starting point
Start free. Scale when the value is clear.
Indicative pricing for early Indian businesses. Final plans will be validated through pilots.
FREE
₹0
For a simple first queue
100 tokens / month
1 location, 1 queue
QR digital token
BASIC
₹399 / month
For a single counter
750 tokens / month
1 location, 1 queue
WhatsApp and SMS alerts
STARTER
₹699 / month
For a busier front desk
2,000 tokens / month
1 location, 2 queues
WhatsApp and SMS alerts
BUSINESS
₹1,499 / month
For growing service teams
5,000 tokens / month
Unlimited queues and counters
Virtual queue and analytics
PRO
₹3,999 / month
For multi-location operations
Multiple locations
API and advanced analytics
Custom branding
Hyderabad pilot programme
Ready to make waiting optional?
We’re inviting businesses with busy waiting areas to shape the first TokenDesk rollout. Pick a time for our agent to call you about the next steps.